FAQ
Tour Operator Software — Frequently Asked Questions
Find answers to everything about our tour management software. Can't find what you're looking for?
General
TourOperation.com is a cloud-based tour operator software built for tour operators, travel agencies, subcontractors, and boat operators. This tour management system allows you to manage all your business processes — from reservations to operations, cash management to accounts — from a single platform.
Full-scale tour operators, sales agencies, subcontractor operators, boat/activity operators, and multi-branch tour companies can use it. We offer customized profiles and module sets for each company type.
Yes. You can import tour, customer, and hotel data from Excel files. We provide data migration support on the Business and Enterprise plans.
TourOperation.com is a cloud-based application and requires an internet connection. However, it is optimized to work smoothly on mobile devices even with low bandwidth.
Pricing
We offer a 14-day free trial. No credit card required. When the trial ends, your data is kept for an additional 30 days.
Anytime. Upgrades take effect immediately; downgrades take effect at the end of the billing period.
You save 17%. For example, the Business plan drops from €119/month to €96/month with annual billing.
No, 20% VAT is added to the listed prices.
You continue using the service until the end of your billing period. Your data is stored for 90 days. You can export to Excel at any time.
Technical
Yes. All data is encrypted with SSL and stored on European-based servers. Daily backups are performed.
You can access it from any device with a web browser — computer, tablet, or phone. No separate app download required.
Your occasional passenger transport notifications are automatically sent to the UETDS system when an operation is created. No manual reporting is needed.
Support
The Starter plan includes email and WhatsApp support, the Business plan includes 24/7 WhatsApp support, and the Enterprise plan includes a dedicated account manager.
Yes. The Starter plan includes video tutorials, the Business plan includes live setup training, and the Enterprise plan includes on-site training.
The Starter plan supports 10 users, the Business plan supports 30, and the Enterprise plan supports unlimited users.